Refund policy
All sales are final.
Please double-check your order before completing checkout. We do not offer refunds, cancellations, or exchanges unless your item arrives damaged or incorrect.
We are not responsible for packages that are lost or stolen in transit. To protect your order, we highly recommend opting into shipping insurance at checkout. If your order is insured and goes missing, we’ll work with you to replace it or issue a refund for items that cannot be restocked.
Because everything is made-to-order or released in limited runs, exchanges are not always possible. If an item sells out, we cannot guarantee a replacement in a different size or style. You are responsible for selecting the correct size and quantity at checkout.
If your order arrives damaged, incomplete, or with the wrong item, please reach out to us at healhomie@gmail.com with your order number and a clear photo of the issue so we can make it right.